Nolan Interior Return Policy

Nolan Interior Return Policy: Essential Aspects

Nolan Interior understands that sometimes purchases don't always meet expectations. That's why they have a comprehensive return policy to ensure customer satisfaction. Understanding the key aspects of this policy can help customers make informed decisions and facilitate a smooth return process.

Return Eligibility

To be eligible for a return, items must be in their original condition with all accessories and packaging intact. Products with signs of damage, wear and tear, or alterations will not be accepted for return. Custom orders or items purchased during clearance sales are also non-refundable.

Return Timeline

Customers have 30 days from the date of purchase to initiate a return. After this period, returns are not accepted unless there is a manufacturer's defect or a discrepancy with the order. For custom orders, the return timeline may vary depending on the nature of the product.

Return Methods

Nolan Interior offers multiple return methods for customer convenience. Returns can be made in-store at any of their showrooms or via mail. Customers can request a return label by contacting customer service. In-store returns require proof of purchase, while online returns require a return authorization number.

Refund Process

Upon receipt of the returned item, Nolan Interior will inspect its condition. If the item meets the return criteria, a refund will be processed within 7-10 business days. The refund amount will be credited to the original payment method. For returns made via mail, customers may be responsible for return shipping costs.

Exceptions and Considerations

Some exceptions and considerations apply to the Nolan Interior return policy. Items purchased with a gift card can only be exchanged for another gift card of equal value. Large appliances or furniture may require a restocking fee upon return. Customers are advised to carefully review the return guidelines and any specific terms associated with their purchases.

By adhering to these essential aspects, customers can ensure a hassle-free return experience at Nolan Interior. The company's commitment to customer satisfaction extends beyond the initial purchase, providing peace of mind and flexibility when making home décor decisions.